If the product doesn't work, please send me a message with this message format
- OS type (Windows/MacOS/iOS/Linux)
- Device: (PC/Mac/iPhone/iPad/Android)
- USB cable check (some cable only work with power). Checked (YES/NO)
- Power LED on when plugged (YES/NO)
- If windows, open "Device Manager" and check if there's "ParksTool" in "Sound, video and game controllers" (YES/NO)
- Plug the device and Visit https://config.parkstool.com and check if the device is detected? (YES/NO)